What to do if you’ve been scammed

At PODERcard Debit, we understand that fraud can happen in the blink of an eye, and we’re here to help! If you suspect that you have been a victim of a scam or fraud, follow these steps to protect your personal data and wallet.

Report signs of fraud right away

Report any fraudulent or suspicious activity immediately to our PODERcard Debit customer service team and the authorities! Remember, filing a report can not only protect your funds, but help keep criminals at bay.

How to report suspicious activity on your PODERcard Debit account

If you suspect that someone else has transferred or may transfer money from your account without your consent, please call us at [phone].

How to report fraud to the authorities

1. File a police report with your local police department.
2. File an online report with the Federal Trade Commission (FTC).
3. File a report to your local or Federal government. 

How to report a phishing attack

If you have received a phishing text message or email, report it immediately! Here are a few steps from the FTC on how to file a report:

1. If you received a phishing email, forward it to the Anti-Phishing Working Group at [e-mail]. Do not copy and paste any fraudulent emails, as important information can get lost. If you got a phishing text message, forward it to SPAM (7726).
2. File a report of the phishing attack with the FTC at ReportFraud.ftc.gov.

Welcome Tech dba SABEResPODER is not a bank. Banking services provided by Thread Bank, Member FDIC. The PODERcard Visa Debit Card is issued by Thread Bank, Member FDIC, pursuant to a license from Visa U.S.A. Inc and may be used everywhere Visa debit cards are accepted. PODERcard account opening is subject to identity verification by Thread Bank.

Your deposits qualify for up to a maximum of $3,000,000* in FDIC insurance coverage when placed at program banks in the Thread Bank deposit sweep program. Your deposits at each program bank become eligible for FDIC insurance up to $250,000, inclusive of any other deposits you may already hold at the bank in the same ownership capacity. You can access the terms and conditions of the sweep program at https://go.thread.bank/sweepdisclosure and a list of program banks at https://go.thread.bank/programbanks. Please contact [e-mail] with questions regarding the sweep program.

*See more here: https://go.thread.bank/sweepdisclosure.